Privacy policy

Privacy Policy

Effective Date: 07/23/2024

Welcome to Truly Extracts. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Shopify store Trulyextracts.com. By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information: When you make a purchase or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, billing address, and payment information.

Usage Data: We may collect information about how you interact with the Site, such as your IP address, browser type, pages visited, and the time and date of your visit.

3. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.

To communicate with you about your orders, including updates and promotional offers.

To improve our Site and services based on your feedback and usage patterns.

To respond to your inquiries and provide customer support.

To comply with legal obligations and enforce our policies.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us with processing payments, shipping orders, or providing other services.

Legal Requirements: Authorities or legal entities when required by law or to protect our rights and safety.

5. Data Security

We use reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices

You have the right to:

Access, update, or delete your personal information by contacting us at trulyextracts@gmail.com.

Opt-out of receiving marketing communications by following the unsubscribe instructions in the emails you receive.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any modifications signifies your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Truly Extracts LLC

2305 W interstate 20 STE 140 PMB 511 Grand Prairie, Tx 75052

Trulyextracts@gmail.com

682.444.0418

 

Terms and Conditions

The Purchaser of Truly Extracts Products on the Truly Extracts Website
(trulyextracts.com) Agrees That They Have Thoroughly Read and
Understand the Full Disclaimer on this page. The Purchaser Agrees to the
Following Disclaimer (on this page) as Part of the Terms and Conditions
and Disclaimer Acceptance at the Time of Online Checkout. By Clicking Accept You ACCEPT ALL CONDITIONS ON THIS PAGE.

Kratom products have not been evaluated by the FDA. We make no claims that Kratom cures, prevents, or treats any diseases or ailments.

By submitting your payment and agreeing to Terms/Conditions and
Disclaimer you agree to release us from any adverse effects that may arise
from improper handling or consumption of this product. You also agree that you are of legal age to purchase Kratom in your
jurisdiction.

TRULY EXTRACTS KRATOM PRODUCTS CONTAIN: MITRAGYNA SPECIOSA LEAF EXTRACT. 
Do not alter packaging for retail sales. NOT FOR SALE TO MINORS! 18+ ONLY. Keep out of reach of children.

Kratom products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.

Warnings

Not for sale to individuals under 18. Keep out of reach of children and pets.

Do not use if pregnant, nursing, or with medical conditions such as liver or kidney disease, high blood pressure, heart conditions, blood disorders, or CNS disorders.

Avoid use if taking SSRIs, MAOIs, or any other prescription or over-the-counter medications, vitamins, nicotine, or supplements. Consult a healthcare professional before use.

Do not exceed 40-80 mg of Mitragynine per 24 hours or use for more than 5 days per month. Not for daily or long-term use.

Mixing kratom with alcohol, drugs, or other kratom products may result in serious health risks, including adverse effects or death.

Potential for Abuse

Kratom products, including those from Truly Extracts, have the potential for abuse and dependence. Misuse may lead to severe health risks, including but not limited to addiction, withdrawal symptoms, liver damage, seizures, or fatal outcomes. Use responsibly and in accordance with labeled instructions.

Liability Waiver

By purchasing and using Truly Extracts products, you assume full responsibility and release Truly Extracts LLC, its owners, and employees from any liability for adverse effects, misuse, or health complications.

Usage Restrictions

Do not use if the product seal is broken. Do not alter packaging for resale.

Truly Extracts products are not intended for use while operating heavy machinery or vehicles.

At this time, we are unable to ship Kratom products to Alabama, Tennessee, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin and in these counties – Sarasota County (Florida), San Diego (California), Alton,
Edwardsville County; Jerseyville (Illinois), Columbus; Union County (Mississippi), Oceanside (California), Ontario, (Oregon). 

Important Notice

Consult a healthcare provider before use to determine safety and potential interactions. Information provided by Truly Extracts is not a substitute for professional medical advice. The FDA has not approved kratom as a dietary supplement.

For additional FDA guidance, visit the FDA’s website.